Terms & Conditions
Last updated:
These terms govern your use of alloutkids.com.ng and any purchase you make from us. By placing an order or creating an account, you agree to them. We've kept this as plain and fair as we can — if anything here feels one-sided against you, that's not the intent, and you're welcome to reach out with questions before ordering.
1. Who we are
All Out Games is operated by All Out Multiracial Limited. We sell educational, screen-free toys for children directly to customers in Nigeria — we are the seller of every item on this site, not a marketplace hosting other sellers.
2. Who can order
This store is intended for adults (18 years or older) purchasing on their own behalf or on behalf of a child in their care. If you are shopping for a child, you — the account holder — are the person entering into this agreement with us, not the child.
3. Product information & pricing
- We make a genuine effort to describe products, ages, and pricing accurately. Occasionally a photo, description, or price may contain an honest error — if this happens, we'll contact you before processing your order, and you'll have the choice to proceed at the corrected price, choose a different item, or cancel for a full refund.
- Prices are in Nigerian Naira (₦) and include the item cost only; delivery cost is calculated separately at checkout based on your state.
- Any "was" price shown alongside a discounted price reflects a genuine previous selling price, not an inflated comparison figure.
4. Orders & payment
- Orders are paid in full at checkout via Paystack (card, bank transfer, or USSD). We do not currently offer pay-on-delivery.
- An order is only confirmed once payment has been successfully verified — you'll receive an email confirmation at that point.
- We reserve the right to decline or cancel an order in cases of suspected fraud, a pricing/stock error, or where we're unable to fulfil it — in any such case, you'll be notified and fully refunded.
5. Delivery
- Delivery costs and estimated timelines are shown at checkout based on the state you select, and may vary by location.
- Delivery timelines are estimates, not guarantees — factors like weather, logistics partner delays, or incomplete address details can affect them. We'll keep you updated by email as your order's status changes.
- Please ensure your delivery address and phone number are accurate and reachable — delays caused by incorrect address details provided at checkout are not our responsibility, though we'll always try to help resolve them.
6. Returns, refunds & cancellations
These are covered in full in our separate Refund & Returns Policy, which forms part of these terms.
7. Account responsibilities
- Keep your account password confidential. You're responsible for activity under your account, so let us know immediately if you suspect unauthorized access.
- Provide accurate information when creating an account or placing an order — this directly affects our ability to deliver to you correctly.
8. Our liability
We aim to provide a reliable store and genuine products. That said, to the extent permitted by Nigerian law, we are not liable for indirect or consequential losses arising from your use of this site or delayed deliveries beyond our reasonable control. This does not limit any right you have under Nigerian consumer protection law that cannot be excluded.
9. Intellectual property
The All Out Games name, logo, and website design belong to All Out Multiracial Limited. Product photos and descriptions may not be copied or reused for commercial purposes without our permission.
10. Changes to these terms
We may update these terms occasionally as the business grows. The version in effect at the time you place an order is the one that applies to that order. We'll update the date at the top of this page whenever changes are made.
11. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria.
12. Contact us
All Out Games